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\\n

How long does shipping take?

\\n

\\n US orders\\n 3-6 business days\\n

\\n

\\n APAC orders\\n 4-8 business days\\n

\\n

\\n Europe/International\\n 7-10 business days\\n

\\n

No matter where you are, we'll make sure you get your IM8 products as quickly as possible.

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\\n\\n\",\"pre\":false,\"text\":\"

\\n

How long does shipping take?

\\n

\\n US orders\\n 3-6 business days\\n

\\n

\\n APAC orders\\n 4-8 business days\\n

\\n

\\n Europe/International\\n 7-10 business days\\n

\\n

No matter where you are, we'll make sure you get your IM8 products as quickly as possible.

\\n

\\n\\n\"},{\"type\":\"html\",\"block\":true,\"raw\":\"

\\n

Why is my tracking info not updating?

\\n

Sometimes, tracking information takes 24–48 hours to refresh—especially during transit between hubs. Rest assured, your order is still on its way. If it hasn't moved in 3+ business days, please contact us at care@im8health.com.

\\n

\\n\\n\",\"pre\":false,\"text\":\"

\\n

Why is my tracking info not updating?

\\n

\\n\\n\"},{\"type\":\"html\",\"block\":true,\"raw\":\"

\\n

My tracking says \\\"delivered,\\\" but I haven't received my package. What should I do?

\\n

Please double-check the following locations:

\\n

📮 Your mailbox

\\n

🏢 Front desk

\\n

🏠 Neighbors

\\n

🏛️ Building concierge

\\n

Your package may be delivered to a nearby pick-up point if it failed to deliver the first time, and you would be notified via email. If you still can't locate the package after 48 hours, reach out to our support team and we'll investigate with the carrier.

\\n

\\n\\n\",\"pre\":false,\"text\":\"

\\n

My tracking says \\\"delivered,\\\" but I haven't received my package. What should I do?

\\n

Please double-check the following locations:

\\n

📮 Your mailbox

\\n

🏢 Front desk

\\n

🏠 Neighbors

\\n

🏛️ Building concierge

\\n

\\n\\n\"},{\"type\":\"html\",\"block\":true,\"raw\":\"